DMRC CRA Recruitment 2024: Notification(Soon), Eligibility, Application, Pattern

DMRC (Delhi Metro Rail Corporation Limited) hires Customer Relation Assistants (CRA) through an online application form that is usually available in December-January each year.

The official notification for CRA 2024 has not yet been published on the DMRC’s official website, i.e. A three-stage selection process will begin with a computer-based test, followed by a psychometric test, and finally a medical test.

What is DMRC CRA?

Since 1995, the Delhi Metro Rail Corporation Limited (DMRC) has been a centre-state-controlled venture that runs the Delhi Metro circuit. DMRC administers a number of exams each year, including the CRA.

Consumers or travellers in the Delhi Metro premises or stations can contact the Customer Relation Assistant (CRA), who will answer their questions.

DMRC CRA Highlights

The following are the main points of the DMRC CRA 2024 Exam.

Particulars Details
Name of the Exam Customer Relation Assistant (CRA)
Expected No. of Vacancies
Conduction Body Delhi Metro Rail Corporation Limited (DMRC)
Other Important Dates Announced Soon
Location of Exam Delhi NCR
Notification Release Date Announced Soon
Eligibility Graduation from Recognised University
Salary Rs. 35,000- Rs. 1,10,000 per month.

DMRC CRA Notification 2024

The official notification for DMRC CRA applications for 2024 has not yet been released. Once the official notification is released, candidates should check their official website. Once the notification is released, we will update the Notification section.

In this article, candidates can learn about the entire application process. Direct link to the DMRC CRA 2024 application form. As once official notification is released, the link will be activated).

DMRC CRA Exam Date 2024

The exam dates have not been released because the official notification has not been released. We’ll update the table with exam dates once the list is released.

Application StartMid of December
Applicate EndMid of January
Admit CardFebruary
Computer Based TestMid of February
Psychometric TestMid of February

DMRC Vacancy 2024: Post-wise Breakage

Every year, approximately 386 CRAs are chosen from a pool of applicants. The official notification for 2024 has yet to be released, but based on previous numbers, applicant division can be done depending on –

Category No of Candidates
UR 187*
ST 46*
EWS 38*
SC 58*
OBC 57*
Ex-Servicemen 55*

(‘*’ implies that the number of vacancies is an estimate; minor changes are possible based on the DMRC’s notification.)

DMRC Eligibility Criteria 2024

It has not yet been decided whether or not to make public the official notification concerning Eligibility Criteria for the year 2024. We have compiled data from the Eligibility Criteria from the previous years and assume that there may or may not be some minor changes seen in the most recent notification. In the following section, applicants will find information regarding the minimum age requirement as well as the educational requirements for DMRC CRA 2024.

Age Limit:

It has not yet been decided whether or not there will be an official notification regarding the age requirements for a DMRC CRA. The following ages meet the requirements to become a DMRC CRA according to the criteria used in the previous year:

CategoryAge (in years)
SC/ ST18-33*
*At this time, we are taking into consideration the age of the candidate up until January.

Relaxation of Age:

Ex-servicemen and victims of the 1984 riots are among the groups eligible for age reductions by the DMRC. Candidates can look up the age relaxation for various categories by clicking on the links below:

Category Relaxation in years
Residents of Jammu and Kashmir during the period of January 1, 1980, to December 12, 1989 5 Years
Other Backward Classes(Non-Creamy Layer) 3 Years
A person affected with 1984 Riots 5 Years
Ex-Servicemen Length of Service + 3 years
A Person with Disabilities-

SC/ST – 15 Years

OBC – 13 Years


General – 10 Years

Educational Eligibility

Before submitting an application to the DMRC CRA 2024, candidates who are interested in the position must first verify that they meet the following requirements:

  • Candidates are required to demonstrate that they have at least graduated from high school and taken a computer application class.
  • Candidates from all different backgrounds are encouraged to apply; the only requirement is that they have a bachelor’s degree and have taken at least one computer applications class.
  • The duration of a course in computer application ought to be no less than six weeks.
  • Candidates from India are the only ones who can apply for this position.

DMRC CRA Application Form 2024

It has not yet been announced publicly that the official notification for DMRC CRA 2024 has been distributed. In order to apply for DMRC CRA once the official notification has been published, applicants need to follow these straightforward steps.

  • Follow the link that is provided in this article to access the official DMRC website.
  • Candidates first need to log in, then navigate to the Career Page option, and finally select that option.
  • Before applying for DMRC CRA, each candidate must first provide an email address and a phone number where they can be reached. Create a new password for yourself and fill out the registration form with the required information.
  • In order to create a profile, you will need a scanned copy of the candidate’s photograph as well as their signature.
  • Please provide some information about yourself, including your education. Once the form has been submitted, it is too late to make any changes.
  • To submit your information, tap the “Submit Now” button, and make a safe note of your credentials.
  • The next step requires you to submit payment for the application fee.
  • Make your payment for the application fee using the payment gateway. When making payments, having a connection that is reliable is strongly recommended.
  • Take a printout of the receipt for the payment, or you can save it to your computer in pdf format for future reference.

The following documents must be submitted as part of the DMRC CRA application process:

Before submitting their applications for DMRC CRA, applicants are kindly requested to verify the completeness of all required documents.

  • Scorecard for the 10th, 12th, and Graduation Grades (With acknowledgement of Computer Application Course)
  • A scanned copy of your photograph as well as your signature, with the dimensions specified (4.5cm X 3.5 cm)

DMRC CRA Application Fee

Candidates are required to pay an application form fee through the DMRC portal in order to be considered for DMRC CRA 2024. A variety of online payment options, including UPI, net banking, and credit and debit cards, are available to candidates during the application process.

CategoryDMRC CRA Application Fees.
General & OBCRs. 500
SC/ST, PWD, Women CandidatesRs. 250
Relevant Links
NTPC Diploma Trainee Rajasthan High Court CWC Junior Superintendent
DRDO Technician A APPSC Polytechnic Lecturer HPCL Engineer

DMRC CRA Exam Centres 2024

The DMRC CRA is only held in the regions that make up the NCR, which includes Delhi as well as certain districts in the states of Uttar Pradesh, Rajasthan, and Haryana. The following is a list of all of the DMRC CRA Exam Centers, along with the districts that they are located in:

DelhiNCT of Delhi
Uttar PradeshGhaziabad

DMRC CRA Admit Card 2024

Approximately 15 days before the exam, the DMRC CRA Admit Card 2024 will be made available to download.

Those individuals who have completed the payment process for the application form are the only ones who have access to the admit card. After downloading the admit card, applicants are required to verify the information that is printed on it, which can be found on the DMRC CRA Admit Card. The following is a list of the information that can be found on the DMRC CRA admit card:

  1. Contact Number of the Candidate
  2. Venue of the Exam
  3. Email Id of the Candidate
  4. Examination Date
  5. Time of the Examination
  6. Enrollment Id
  7. Name of the Candidate

DMRC CRA Exam Pattern 2024

Before applying for the DMRC CRA examination, candidates need to have a complete understanding of the paper pattern. This will allow them to have a better understanding of the paper, which will increase their chances of being selected. Candidates taking the test need to keep in mind that there will be a negative marking of one-third of their total score. The following is the paper pattern for the CRA:

Particulars Paper 1 Paper 2
Total Number of Questions 120 60
Type of Examination Objective Objective
Duration Of Exam 90 Mins 45 Mins
Discipline Numerical Ability, Reasoning, General Knowledge, Computer Awareness. General English
Mode of Examination English/ Hindi English/ Hindi

DMRC CRA Syllabus 2024

DMRC releases CRA syllabuses for both Paper 1 and Paper 2 every year. General Aptitude, General Reasoning, Computer Awareness, General Knowledge Current Affairs, and other topics are covered in the DMRC CRA Paper 1 syllabus. General English is covered in Paper 2. Candidates should be aware of the exact syllabus in order to prepare for CRA 2024 in a focused and determined manner.

Candidates can look over previous year’s question papers to get a better idea of how each topic is weighted. The following is the detailed syllabus for Paper 1 and Paper 2:

DMRC CRA Paper 1 Syllabus


General Aptitude
Time and Distance
Ratio and Proportion
Data Interpretation
Area and Volume
Simple and Compound Interest
Profit and Loss
Time and Work

General Reasoning
Puzzle Test
Blood Relations
Series Completion
Logical Venn Diagram
Cubes and Dices
Direction Sense Test
Paper Cutting

Computer Awareness
Computer Hardware
Microsoft Word
Computer Networking
Programming Languages
Introduction to Computer
Input and Output Devices
Computer Memory
Computer Software
Computer Architecture & Organization
Operating Systems

General Knowledge
Environmental Science
Geography of India
Indian Economy
Indian Polity
General Chemistry
General Science
History of India
Everyday Science
Life Science
General Physics

Current Affairs
National News
International News
Science & Technology
Economic Affairs
International Organizations
Defence & Security
Awards & Honours
Persons in News
Games & Events
Books & Authors

DMRC CRA Syllabus for Paper 2

General EnglishComprehension Ability
One Word Substitution
Active & Passive Voice
Idioms & Phrases
Direct & Indirect Speech
Sentence Improvement
Sentence Completion
Spotting Error

DMRC CRA Selection Process 2024

The DMRC CRA exam selection process is broken down into three steps. For a clear and better understanding of the DMRC CRA exam, candidates should understand the selection process before beginning their preparation:

StageName of the Test
Stage 1Computer Based Test
Stage 2Psychometric Test
Stage 3Medical Examination

DMRC CRA Results

DMRC CRA Results are announced after the online Paper 1 & 2 examinations, and it is most likely that they will be made public after 4-5 weeks have passed since the DMRC CRA 2024 exam was administered. After publishing the results of the CRA examination on the DMRC’s official website, the qualified candidates will be contacted to participate in the subsequent processes, which are as follows:

  • Following the publication of the results, qualifying applicants will be contacted to schedule the psychological examination.
  • If the candidate passes this additional qualification as well, then he or she will be invited to take the medical examination; this will be the final examination required by CRA.
  • After all of these tests, the qualified applicants will finally be called in, and one of them will be chosen to fill the role of DMRC CRA.

DMRC CRA Cut Off List 2024

After the first phase of the exam has been completed by the DMRC itself, the DMRC will then publish the CRA cut off list for 2024. Every year, the DMRC posts the cut-off list in addition to the results on the official website of the organization. Candidates only have their names added to the merit list if they achieve a score that is equal to or higher than the minimum required score. The candidates have the option of either consulting the step-by-step guide to the download or the cut off list:

  • Check out the DMRC’s website for more information.
  • Find the tab labeled “Careers,” and then click on it.
  • You can find a variety of advertisements relating to the hiring process for a variety of positions.
  • Keep an eye out for the recruitment advertisement posted by the DMRC CRA. Make sure you click on it.
  • Look for the advertisement that says “DMRC CRA Cut Off list,” and then click on it.
  • There will be a PDF opened. You can save it to your computer after you’ve downloaded it.

Considerations That Go Into Determining the DMRC CRA Cutoff Marks

The Cut Off marks are determined by a number of different factors, and these factors vary from year to year. When studying for the test, the applicants should keep these considerations in the back of their minds. Taking into account the historical data, the following are the various factors that can affect the cut off marks:

  1. Category of Applicants
  2. Total Number of Applicants
  3. Number of Vacancies
  4. Difficulty of Paper
  5. Accuracy of Candidates
  6. Several Good attempts
  7. Normalization Process

Preparation Books

Applicants should be familiar with the following Best Books for a deeper understanding of the syllabus and stronger preparation for the DMRC Exam. These books follow the most recent syllabus and previous year’s exams:

Book  Author/Publisher How will the Books Help?
How to prepare for Quantitative Aptitude for the CAT Common Admission Test Arun Sharma This book will give Quantitative Aptitude a conceptual overview and a lot of questions to practice from Quants. 
General mental ability logical reasoning and analytical ability MCQs 1000k+ questions Kalinjar Publication A great book for all types of reasoning and analytical question
Lucent’s Objective General Knowledge Lucent Publication Lucent’s GK is known to provide an overview in a detailed manner. 
High School English Grammar and Composition Wren and Martin For complete insight into Grammar topics, candidates can choose this book. 

Tips for CRA Preparation from the DMRC:

Because the DMRC CRA Exam is not easy, applicants should prepare some strategies in order to excel in the exam and achieve their desired results. Aside as from books mentioned above, there are some strategies and tips that will help you ace the exam:

  • Understanding the syllabus and exam structure is the first and most important step. Having a thorough understanding of the syllabus can be extremely beneficial.
  • First, go over each subject and allot equal time to each, then determine which topic is more difficult than the others and concentrate on that one.
  • The key is to practise the right and important questions; accuracy is crucial.
  • Practising with test series and past papers can assist you in getting closer to your goal.
  • Keep up with current events by reading newspapers, magazines, and journals.
  • Previous papers can be used to gain a better understanding of psycho tests.
  • You can take our practise tests and look over past papers on our website.

DMRC Salary & Other Benefits

Among aspirants, the DMRC salary is appealing. The salary structure ranges from Rs. 35,000 to Rs. 1,10,000 per month. Aside from that, CRAs receive other benefits such as DA, HRA, and Transport Allowance. The following is a detailed breakdown of the DMRC CRA Salary Slip:

Particulars Amount (in Rs.)
Pay Scale 35,000- 1,10,000/-
Total Deductions 5,500/-
Basic Pay 35,000
Other Allowance 11,025/-
HRA 8,400/-
Total Gross Salary 56,980/-
DA 2,555/-
In-Hand Salary 51,480/- (Approx)

Important Guidelines for DMRC CRA 2024

Candidates who have applied for the DMRC CRA 2024 must be aware of a few important guidelines. The following are some of the most important guidelines:

  • A candidate for CRA must have a naked vision of 6/6. Many candidates overlook this point, and as a result, they are eliminated from the medical round. Medical fitness, including vision, should be at the highest level possible.
  • The following are the tasks that every CRA must complete on a daily basis:
    1. Meeting the needs and problems of commuters and providing valuable solutions
    2. Maintaining the Delhi Metro Stations.
    3. Managing Operation Control Centers is a third option.
  • Every CRA is expected to work with complete responsibility, dedication, and devotion, and to work in shifts, including day and night shifts.

It will undoubtedly assist you in achieving good grades and a high score. Candidates can leave comments in the comment box below if they have any questions. When the latest notification for the year 2024 is released, we will update the required section.


u003cstrongu003eCan we fill out the form offline?u003c/strongu003e

No, According to the instructions, you must complete an online form and pay the fees online.

What is the selection process for DMRC CRA Recruitment?

There are three stages to the DMRC CRA Recruitment. CBT will be the first stage, followed by a psychometric test and a medical examination.

u003cstrongu003eWill there be any relaxation given to female candidates based on their age?u003c/strongu003e

No, female candidates are not given any special consideration by the DMRC.

What is the process to download the Admit Card for DMRC CRA?

Once the admit card for the DMRC CRA is released, it can be downloaded from the official website. We’ll also make changes to the direct link on our website.

u003cstrongu003eWhether the registration number can be viewed again if the same has not been noted down at the time of submission of application?u003c/strongu003e

Yes, by logging into the website with your credentials, you can see the same information.

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