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DMRC (Delhi Metro Rail Corporation Limited) hires Customer Relation Assistants (CRA) through an online application form that is usually available in December-January each year.
The official notification for CRA 2024 has not yet been published on the DMRC’s official website, i.e. A three-stage selection process will begin with a computer-based test, followed by a psychometric test, and finally a medical test.
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Since 1995, the Delhi Metro Rail Corporation Limited (DMRC) has been a centre-state-controlled venture that runs the Delhi Metro circuit. DMRC administers a number of exams each year, including the CRA.
Consumers or travellers in the Delhi Metro premises or stations can contact the Customer Relation Assistant (CRA), who will answer their questions.
The following are the main points of the DMRC CRA 2024 Exam.
Particulars | Details |
---|---|
Name of the Exam | Customer Relation Assistant (CRA) |
Expected No. of Vacancies | – |
Conduction Body | Delhi Metro Rail Corporation Limited (DMRC) |
Other Important Dates | Announced Soon |
Location of Exam | Delhi NCR |
Notification Release Date | Announced Soon |
Eligibility | Graduation from Recognised University |
Website | http://www.delhimetrorail.com/career.aspx |
Salary | Rs. 35,000- Rs. 1,10,000 per month. |
The official notification for DMRC CRA applications for 2024 has not yet been released. Once the official notification is released, candidates should check their official website. Once the notification is released, we will update the Notification section.
In this article, candidates can learn about the entire application process. Direct link to the DMRC CRA 2024 application form. As once official notification is released, the link will be activated).
The exam dates have not been released because the official notification has not been released. We’ll update the table with exam dates once the list is released.
Particulars | Dates |
---|---|
Application Start | Mid of December |
Applicate End | Mid of January |
Admit Card | February |
Computer Based Test | Mid of February |
Psychometric Test | Mid of February |
Every year, approximately 386 CRAs are chosen from a pool of applicants. The official notification for 2024 has yet to be released, but based on previous numbers, applicant division can be done depending on –
Category | No of Candidates |
---|---|
UR | 187* |
ST | 46* |
EWS | 38* |
SC | 58* |
OBC | 57* |
Ex-Servicemen | 55* |
(‘*’ implies that the number of vacancies is an estimate; minor changes are possible based on the DMRC’s notification.)
It has not yet been decided whether or not to make public the official notification concerning Eligibility Criteria for the year 2024. We have compiled data from the Eligibility Criteria from the previous years and assume that there may or may not be some minor changes seen in the most recent notification. In the following section, applicants will find information regarding the minimum age requirement as well as the educational requirements for DMRC CRA 2024.
It has not yet been decided whether or not there will be an official notification regarding the age requirements for a DMRC CRA. The following ages meet the requirements to become a DMRC CRA according to the criteria used in the previous year:
Category | Age (in years) |
---|---|
General | 18-30* |
OBC | 18-31* |
SC/ ST | 18-33* |
Ex-servicemen and victims of the 1984 riots are among the groups eligible for age reductions by the DMRC. Candidates can look up the age relaxation for various categories by clicking on the links below:
Category | Relaxation in years |
---|---|
Residents of Jammu and Kashmir during the period of January 1, 1980, to December 12, 1989 | 5 Years |
Other Backward Classes(Non-Creamy Layer) | 3 Years |
A person affected with 1984 Riots | 5 Years |
Ex-Servicemen | Length of Service + 3 years |
A Person with Disabilities- |
SC/ST – 15 Years OBC – 13 Years
General – 10 Years |
Before submitting an application to the DMRC CRA 2024, candidates who are interested in the position must first verify that they meet the following requirements:
It has not yet been announced publicly that the official notification for DMRC CRA 2024 has been distributed. In order to apply for DMRC CRA once the official notification has been published, applicants need to follow these straightforward steps.
Before submitting their applications for DMRC CRA, applicants are kindly requested to verify the completeness of all required documents.
Candidates are required to pay an application form fee through the DMRC portal in order to be considered for DMRC CRA 2024. A variety of online payment options, including UPI, net banking, and credit and debit cards, are available to candidates during the application process.
Category | DMRC CRA Application Fees. |
---|---|
General & OBC | Rs. 500 |
SC/ST, PWD, Women Candidates | Rs. 250 |
Relevant Links | ||
---|---|---|
NTPC Diploma Trainee | Rajasthan High Court | CWC Junior Superintendent |
DRDO Technician A | APPSC Polytechnic Lecturer | HPCL Engineer |
The DMRC CRA is only held in the regions that make up the NCR, which includes Delhi as well as certain districts in the states of Uttar Pradesh, Rajasthan, and Haryana. The following is a list of all of the DMRC CRA Exam Centers, along with the districts that they are located in:
State | District |
---|---|
Delhi | NCT of Delhi |
Haryana | Karnal Bhiwani Palwal Mahendragarh Jhajjar Rohtak Gurgaon Jind Rewari Faridabad Panipat |
Uttar Pradesh | Ghaziabad Bulandshahar Meerut Muzaffarnagar |
Rajasthan | Alwar Bharatpur |
Approximately 15 days before the exam, the DMRC CRA Admit Card 2024 will be made available to download.
Those individuals who have completed the payment process for the application form are the only ones who have access to the admit card. After downloading the admit card, applicants are required to verify the information that is printed on it, which can be found on the DMRC CRA Admit Card. The following is a list of the information that can be found on the DMRC CRA admit card:
Before applying for the DMRC CRA examination, candidates need to have a complete understanding of the paper pattern. This will allow them to have a better understanding of the paper, which will increase their chances of being selected. Candidates taking the test need to keep in mind that there will be a negative marking of one-third of their total score. The following is the paper pattern for the CRA:
Particulars | Paper 1 | Paper 2 |
---|---|---|
Total Number of Questions | 120 | 60 |
Type of Examination | Objective | Objective |
Duration Of Exam | 90 Mins | 45 Mins |
Discipline | Numerical Ability, Reasoning, General Knowledge, Computer Awareness. | General English |
Mode of Examination | English/ Hindi | English/ Hindi |
DMRC releases CRA syllabuses for both Paper 1 and Paper 2 every year. General Aptitude, General Reasoning, Computer Awareness, General Knowledge Current Affairs, and other topics are covered in the DMRC CRA Paper 1 syllabus. General English is covered in Paper 2. Candidates should be aware of the exact syllabus in order to prepare for CRA 2024 in a focused and determined manner.
Candidates can look over previous year’s question papers to get a better idea of how each topic is weighted. The following is the detailed syllabus for Paper 1 and Paper 2:
Particulars | Topics |
---|---|
General Aptitude | Percentages Time and Distance Ratio and Proportion Averages Data Interpretation Numbers Area and Volume Simple and Compound Interest Profit and Loss Time and Work |
General Reasoning | Puzzle Test Blood Relations Series Completion Logical Venn Diagram Coding-Decoding Cubes and Dices Direction Sense Test Paper Cutting Classification Analogy |
Computer Awareness | Computer Hardware Microsoft Word Computer Networking Programming Languages Introduction to Computer Input and Output Devices Computer Memory Computer Software Computer Architecture & Organization Operating Systems |
General Knowledge | Environmental Science Geography of India Indian Economy Indian Polity General Chemistry General Science History of India Everyday Science Life Science General Physics |
Current Affairs | National News International News Science & Technology Economic Affairs International Organizations Defence & Security Awards & Honours Persons in News Games & Events Books & Authors |
Subjects | Topics |
---|---|
General English | Comprehension Ability One Word Substitution Synonyms Active & Passive Voice Antonyms Idioms & Phrases Direct & Indirect Speech Sentence Improvement Sentence Completion Spotting Error |
The DMRC CRA exam selection process is broken down into three steps. For a clear and better understanding of the DMRC CRA exam, candidates should understand the selection process before beginning their preparation:
Stage | Name of the Test |
---|---|
Stage 1 | Computer Based Test |
Stage 2 | Psychometric Test |
Stage 3 | Medical Examination |
DMRC CRA Results are announced after the online Paper 1 & 2 examinations, and it is most likely that they will be made public after 4-5 weeks have passed since the DMRC CRA 2024 exam was administered. After publishing the results of the CRA examination on the DMRC’s official website, the qualified candidates will be contacted to participate in the subsequent processes, which are as follows:
After the first phase of the exam has been completed by the DMRC itself, the DMRC will then publish the CRA cut off list for 2024. Every year, the DMRC posts the cut-off list in addition to the results on the official website of the organization. Candidates only have their names added to the merit list if they achieve a score that is equal to or higher than the minimum required score. The candidates have the option of either consulting the step-by-step guide to the download or the cut off list:
The Cut Off marks are determined by a number of different factors, and these factors vary from year to year. When studying for the test, the applicants should keep these considerations in the back of their minds. Taking into account the historical data, the following are the various factors that can affect the cut off marks:
Applicants should be familiar with the following Best Books for a deeper understanding of the syllabus and stronger preparation for the DMRC Exam. These books follow the most recent syllabus and previous year’s exams:
Book | Author/Publisher | How will the Books Help? |
How to prepare for Quantitative Aptitude for the CAT Common Admission Test | Arun Sharma | This book will give Quantitative Aptitude a conceptual overview and a lot of questions to practice from Quants. |
General mental ability logical reasoning and analytical ability MCQs 1000k+ questions | Kalinjar Publication | A great book for all types of reasoning and analytical question |
Lucent’s Objective General Knowledge | Lucent Publication | Lucent’s GK is known to provide an overview in a detailed manner. |
High School English Grammar and Composition | Wren and Martin | For complete insight into Grammar topics, candidates can choose this book. |
Because the DMRC CRA Exam is not easy, applicants should prepare some strategies in order to excel in the exam and achieve their desired results. Aside as from books mentioned above, there are some strategies and tips that will help you ace the exam:
Among aspirants, the DMRC salary is appealing. The salary structure ranges from Rs. 35,000 to Rs. 1,10,000 per month. Aside from that, CRAs receive other benefits such as DA, HRA, and Transport Allowance. The following is a detailed breakdown of the DMRC CRA Salary Slip:
Particulars | Amount (in Rs.) |
---|---|
Pay Scale | 35,000- 1,10,000/- |
Total Deductions | 5,500/- |
Basic Pay | 35,000 |
Other Allowance | 11,025/- |
HRA | 8,400/- |
Total Gross Salary | 56,980/- |
DA | 2,555/- |
In-Hand Salary | 51,480/- (Approx) |
Candidates who have applied for the DMRC CRA 2024 must be aware of a few important guidelines. The following are some of the most important guidelines:
It will undoubtedly assist you in achieving good grades and a high score. Candidates can leave comments in the comment box below if they have any questions. When the latest notification for the year 2024 is released, we will update the required section.
No, According to the instructions, you must complete an online form and pay the fees online.
There are three stages to the DMRC CRA Recruitment. CBT will be the first stage, followed by a psychometric test and a medical examination.
No, female candidates are not given any special consideration by the DMRC.
Once the admit card for the DMRC CRA is released, it can be downloaded from the official website. We’ll also make changes to the direct link on our website.
Yes, by logging into the website with your credentials, you can see the same information.
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