Veradigm is looking for a

Product Support Intern

Internship Overview

  • Posted 4 weeks ago
  • Full-time
  • Onsite
  • Pune
  • Duration: 6 Months

Stipend & Benefits

  • Fixed hours
  • 5 days work week
  • Offers certificate

Skills Required

  • Analytics, Database Testing, Effective Communication

Roles & Responsibilities

Veradigm is hiring for the role of Product Support Internship!

Responsibilities of The Candidate:

Provide product support to customers via the telephone and/or Internet (e.g., instant message, email)
Monitor Application/Infrastructure/Database
Assess the nature of product or service issues and resolve support problems.
Maintain a log of product issues and convey customer feedback to product development staff
Requirements:

Excellent communication skills
Good analytical and troubleshooting skills.
Application/Infrastructure/Database monitoring would be an added advantage. 
Benefits:

Certificate awarded upon successful completion of the internship.
Possibility of conversion to a Full-Time Employee (FTE) role depending on performance and business needs within 6 months to 1 year.
Anticipated package upon conversion as an FTE ranging from ₹4 to ₹4.5 LPA, a scenario that occurs in 99% of cases.

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