Simpl is hiring for Fraud Investigation Interns!
Responsibilities of the Intern:
Conduct thorough investigations (requires calling) of suspected fraudulent activities, including but not limited to fraudulent transactions, account takeovers, identity theft, and other financial crimes
Analyze large volumes of data to identify patterns, trends, and anomalies that may indicate fraudulent behavior
Utilize various tools, technologies, and data sources to gather evidence and build strong cases against fraudulent individuals or groups
Collaborate with cross-functional teams, such as customer support, partner success and fraud analytics teams to develop and implement fraud prevention strategies and procedures
Stay updated on the latest fraud trends, techniques, and industry best practices to proactively identify new fraud patterns and adjust fraud prevention measures accordingly
Document investigation findings, prepare comprehensive reports, and present findings to management, stakeholders, and relevant authorities as required
Provide guidance and support to customer support teams in identifying and resolving potential fraud cases
Participate in the development and enhancement of fraud detection systems, tools, and technologies
Conduct periodic reviews and audits to assess the effectiveness of fraud prevention measures and recommend improvements
Open availability and comfortable with rotational off
Be comfortable with working from office on the weekdays
Speak English and Hindi fluently
Good to have experience in fraud investigation, preferably within the financial services or fintech industry
Excellent analytical and problem-solving skills with the ability to think critically and identify patterns or inconsistencies in data
Proficient in using data analysis tools and software (e.g – Excel, data visualization tools)
Excellent communication skills, both written and verbal, with the ability to present complex findings to technical stakeholders
Ability to work independently and as part of a team, manage multiple priorities, and meet deadlines
High ethical standards and integrity in handling sensitive information and maintaining confidentiality
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