React Labs Private Limited is looking for a

Customer Service/Customer Support Intern

Internship Overview

  • Posted 4 weeks ago
  • Full-time
  • Onsite
  • Bangalore
  • Duration: 3 Months

Stipend & Benefits

  • INR 16000/month
  • Fixed hours
  • Offers letter of recommendation
  • Offers certificate

Skills Required

  • English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken)

Roles & Responsibilities

Selected intern’s day-to-day responsibilities include:

1. Stay in constant touch with consumers and potential consumers
2. Make outbound calls to existing customers to qualify leads and upsell products or services & handle inbound enquiries
3. Respond to service calls and ensure a smooth experience for customer who raise service requests
4. Respond to queries on multiple community channels & ensure prompt responses are made
5. Follow up with customers to ensure satisfaction
6. Maintain customer records and databases
7. Assist with other sales-related tasks as needed

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