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SOP stands for Standard Operating Procedure in its full form. SOP is a set of step-by-step instructions or guidelines compiled by an organisation to enable its employees and staff to complete assigned routine tasks. SOPs are used by a variety of companies and organisations to achieve consistency in efficiency, quality, and employee productivity. It reduces the risk of misunderstanding and ensures that employees follow regulatory guidelines.
The industry’s reliability is improved by enforcing SOPs in various official functions such as marketing, sales, account customer service, and so on. SOPs may differ from one industry to the next, depending on the services provided.
In smaller businesses, the CEO is in charge of all major decisions that affect day-to-day operations. However, as the company grows, documented SOPs are required to ensure business continuity. It serves as a reference guide for employees, assisting them in comprehending the sequence of business tactics and other related responsibilities.
As listed below, there are various types and groups of SOPs.
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